Admin can use this functionality to assign the transferred survey to the Supervisor. You can refer to the setting Allow transfer of interviews to Supervisor’s device under the Survey Administration > Settings > General Settings tab for more clarification.
In this part of the settings, you can schedule your data download activity. Here are the settings: Schedule the time of the data export Choose the download format Set the FTP settings where the data will be transmitted. Please note that you need to provide a valid FTP connection for this activity Provide an email… Continue reading Other Settings
Display survey name on top of question By default, this option is enabled and you see the Survey name on top of the survey page. When this option is set to false, the Survey name does not appear on top of the survey page. Show question number along with question description By default, this option… Continue reading General Settings
You can cancel your eRaay subscription anytime. In order to do so, please provide the reason for your cancellation and click on the “Cancel Subscription” button.
This screen shows the details of the payment that has been made towards your eRaay subscription.
The transaction history screen shows the details on the following: eRaay Mailer purchases: Shows transaction details that have been used to purchase eRaay mailer credit. eRaay Response Coupon: Shows transaction details that have been used to purchase eRaay Response coupons. eRaay Response Download Usage: Shows the details of data downloaded by different users. eRaay Mailer… Continue reading Transaction History
This screen provides your subscription information and option to recharge your mail credit or response credits. It also displays the total number of surveys under your subscription and number of users under this subscription.
eRaay’s integrated mailer service requires a valid client email id on behalf of which survey invitation emails can be sent. They are mandatory only when you want to send emails through eRaay mailer. You can create one or more sender emails within your account. However, to ensure that valid emails are being added, eRaay sends… Continue reading Manage Senders
The user management module in eRaay allows you to create/modify different types of users. In this section the left panel shows you the list of users you already have under your account and the right panel shows the details of the selected user. In order to add a new user, please click on the “+Add”… Continue reading Manage User
The Data Sync Log provides a detailed audit trail of all synchronization attempts between the enumerator’s CAPI (mobile/tablet) device and the central survey server. This is essential for monitoring upload success/failures, identifying duplicate submissions, and ensuring data completeness.