Subscription Payment

This screen shows the details of the payment that has been made towards your eRaay subscription.

Transaction History

The transaction history screen shows the details on the following: eRaay Mailer purchases: Shows transaction details that have been used to purchase eRaay mailer credit. eRaay Response Coupon: Shows transaction details that have been used to purchase eRaay Response coupons. eRaay Response Download Usage: Shows the details of data downloaded by different users. eRaay Mailer… Continue reading Transaction History

My Subscription

This screen provides your subscription information and option to recharge your mail credit or response credits. It also displays the total number of surveys under your subscription and number of users under this subscription.

Manage Senders

eRaay’s integrated mailer service requires a valid client email id on behalf of which survey invitation emails can be sent. They are mandatory only when you want to send emails through eRaay mailer. You can create one or more sender emails within your account. However, to ensure that valid emails are being added, eRaay sends… Continue reading Manage Senders

Manage User

Various user types are available in eRaay for survey Management, eRaay Offline App and Client Dashboard. Survey Management Users Admin User The admin user is a type of user who has access to Survey Management in eRaay along with the subscription management. Admin User is created when a user subscribes to the eRaay platform. Survey… Continue reading Manage User

Review Data Sync Log (CAPI)

The Data Sync Log provides a detailed audit trail of all synchronization attempts between the enumerator’s CAPI (mobile/tablet) device and the central survey server. This is essential for monitoring upload success/failures, identifying duplicate submissions, and ensuring data completeness.

Bulk Data Removal

The Bulk Data Removal module enables users to exclude multiple interviews at once from the survey dataset—typically for quality, duplication, or data correction reasons.

Upload QC Data

The Upload QC Data module allows project teams to upload a Quality Control (QC) status for each interview in the survey. This enables tagging interviews as Approved or Rejected based on QC checks conducted outside the system (e.g., via re-calls, field validations). How QC Upload Works By Default Disabled: The QC module is not active… Continue reading Upload QC Data

Download Partial Interview

Download Partial Interview List allows administrators or researchers to track incomplete or partially saved survey responses. It’s particularly useful for follow-up, or resuming interviews where respondents were interrupted.

Download Code List

Download Code List provides users with the ability to download a structured table of all coded responses used in the questionnaire or survey. The “Download Questionnaire” button allows users to export the full set of survey questions used in the data collection process.

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