How it works

Using eRaay, it’s fairly easy to implement an additional language to your survey questionnaire. English is the default language to set up your survey. However, once your questionnaire is finalized and published, you can add one or more languages to your survey. Implementation of a language in eRaay works as follows: Choose the language from… Continue reading How it works

Settings

General Settings Display survey name on top of question By default, this option is enabled and you see the Survey name on top of the survey page. When this option is set to false, the Survey name does not appear on top of the survey page. Show question number along with question description By default,… Continue reading Settings

Quota

In eRaay, you can define your quota upto 4 levels.The dropdowns (Variable 1, Variable 2, Variable 3 and Variable 4) shows the variables you have defined in the custom variable section. Using these variables, you need to pick the right sequence and click on the “set quota limit” button and enter the combination of quota… Continue reading Quota

Email Statistics

The Mail Stat section in eRaay provides a summary information on how many emails have been sent through eRaay mailer. There are two levels of information you get: The first level gives you the count by each category (Sent/ Delivered/ Bounced and Survey URL clicked) The second level provides you a day wise analysis that… Continue reading Email Statistics

Data Download

Coming Soon..

Analytics

The Analytics section in eRaay provides standard tabulations/charts that can be generated on demand. Output Types The following outputs can be generated through eRaay Analytics: Pie Chart Bar Chart Tabulation Generating Report In order to generate the report you need to need to follow the following steps: Choose Output Type Choose display preference Choose Reporting… Continue reading Analytics

Data Upload

The upload data section in eRaay allows you to upload different data. They are explained below Configure SPSS Data By default, the system prepares SPSS data file that can be downloaded at any time. However, if you want to customize your variable name, label, datatype, length etc you can upload your configuration data to override… Continue reading Data Upload

Manage Access

Manage Access has two access levels in eRaay. Manage Access for all the surveys under one client This level is accessible after login when no survey has been selected from the Dashboard. You can view the permissions given to a Surveyor by selecting “Surveyor” in the Search by dropdown and selecting the particular Surveyor in… Continue reading Manage Access

Email Template

eRaay is integrated with a powerful mailing engine to deliver your survey emails quickly. It not only sends your email but also provides great tracking details to see if your mails have been delivered/ bounced/ dropped and whether the respondent has opened the survey link or not. In order to send email, you need to… Continue reading Email Template

Custom Variables

What are custom variables? Custom variables are additional data points that allow you to personalize your surveys and enhance data collection by storing unique information about your respondents or the context of their responses. Unlike standard survey questions, custom variables are not directly presented to the respondent. Instead, their values are typically passed into the… Continue reading Custom Variables

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