A compact version of the help is available in the app. For more information on any specific chapter, please contact us.
The sync process synchronizes your survey data from local device to eRaay server. You can keep taking interviews one after another and sync them later at any point of time. The sync process requires an active internet connection to complete the process. Survey that have been submitted offline are available for the Sync process. The… Continue reading Synchronizing survey data
The process of taking interviews is very simple. Once you log in to the eRaay app, you will see the list of surveys assigned to you by your survey administrator. In order to start the interview for a particular survey you have to tap the particular survey and follow the steps. After selecting the survey… Continue reading Taking interviews
Video Quality Using this option you can set your video quality that will be recorded as part of your survey. Please note that when you increase video quality it takes more space and the sync time increases accordingly. Image/Video scaling By default, image/video are scaled to reduce the sync time and server space. This process… Continue reading Setting
The user must install eRaay app in an android based phone/tablet and log in to the app using the credentials provided by eRaay administrator. Once the login credentials are validated, the app fetches the surveys details from eRaay server. The sync time depends on the number of surveys the user has access to and the… Continue reading Installation/Re-Installation
eRaay offline is an android based mobile app using which you can conduct CAPI based interviews. Any user of type “Field User” will be able to login to the mobile app to conduct surveys provided the survey administrator has provided the necessary permission to access the survey. Once the survey is published, the survey administrator… Continue reading Overview