View Data

The view data section in eRaay client provides a read-only view of the entire data for the survey. The time taken to load the data depends on the volume of data in the selected survey. Viewing Data

Mail Stat

The Mail Stat section in eRaay provides a summary information on how many emails have been sent through eRaay mailer. There are two levels of information you get: The first level gives you the count by each category (Sent/ Delivered/ Bounced and Survey URL clicked) The second level provides you a day wise analysis that… Continue reading Mail Stat

Analytics

The Analytics section in eRaay provides standard tabulations/charts that can be generated on demand. Output Types The following outputs can be generated through eRaay Analytics: Pie Chart Bar Chart Tabulation Generating Report In order to generate the report you need to need to follow the following steps: Choose Output Type Choose display preference Choose Reporting… Continue reading Analytics

Quota

The quota section in eRaay dashboard shows the currently achieved count against the defined target of a quota. The set up of quota is done by eRaay administrator in eRaay admin module. The “Refresh” button fetches the current status Set Quota Limit: Although eRaay admin sets the quota limit, the dashboard user can also adjust… Continue reading Quota

Run Report

The run report section generates the output for your entire survey in one go. Based on the question type, the output is automatically determined and respective output is generated in the form of charts. Running Report In order to run a report, you need to simply click the “Run Report” button. The time taken to… Continue reading Run Report

Summary

eRaay client module provides every detail that the client/supervisor would like to take a look for a particular survey. The eRaay administrator creates client users and assigns surveys that the client can access. When a supervisor user type logs into eRaay dashboard, he/she sees only limited information. After successful login to eRaay account, it lists… Continue reading Summary

Help

A compact version of the help is available in the app. For more information on any specific chapter, please contact us.

Synchronizing survey data

The sync process synchronizes your survey data from local device to eRaay server. You can keep taking interviews one after another and sync them later at any point of time. The sync process requires an active internet connection to complete the process. Survey that have been submitted offline are available for the Sync process. The… Continue reading Synchronizing survey data

Taking interviews

The process of taking interviews is very simple. Once you log in to the eRaay app, you will see the list of surveys assigned to you by your survey administrator. In order to start the interview for a particular survey you have to tap the particular survey and follow the steps. After selecting the survey… Continue reading Taking interviews

Setting

Video Quality Using this option you can set your video quality that will be recorded as part of your survey. Please note that when you increase video quality it takes more space and the sync time increases accordingly. Image/Video scaling By default, image/video are scaled to reduce the sync time and server space. This process… Continue reading Setting

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