Installation/Re-Installation

The user must install eRaay app in an android based phone/tablet and log in to the app using the credentials provided by eRaay administrator. Once the login credentials are validated, the app fetches the surveys details from eRaay server. The sync time depends on the number of surveys the user has access to and the number of languages each survey has.

The eRaay app needs to have the following permissions to continue.

1. Phone and Storage – Needed to store survey data in local device
2. Location – Needed to capture geo coordinates.
3. Camera – Needed to take picture/videos
4. Microphone – Needed to record audio
5. Contacts (Optional)

In case you need to reinstall eRaay, please follow the following steps. This will ensure the previous version has been uninstalled completely before you install the new version:

1. Uninstall eRaay
2. Restart your device – this will ensure the local database is cleaned
3. Install the updated version of eRaay

Once you are logged in you can tap on the menu on the top left corner of eRaay app to get the access to the above menu items.